Privacy Policy

This privacy policy describes how Mangrove collects, uses, and protects your information when you visit shop.mangrove3d.com and make a purchase. It applies specifically to ecommerce transactions and account interactions on our shop subdomain.

What we collect

  • Information you give us at checkout: name, billing address, shipping address, email address, phone number, and any order notes you provide.
  • Payment information: payment card data is collected and processed directly by Stripe, our payment processor. We do not store your full card number. We retain only the last four digits, the card brand, and the transaction record.
  • Information collected automatically: your IP address, browser type, device information, pages visited, and time spent on pages. We use this to operate the site, improve the experience, and identify potential fraud.

How we use your information

  • To process and fulfill your orders
  • To send order confirmations, shipping updates, and delivery notifications
  • To provide customer service and respond to questions
  • To prevent fraud and maintain site security
  • To improve our products and services
  • To send you marketing emails about Mangrove products and updates — only if you opt in at checkout. You may unsubscribe at any time via the link in any marketing email.

Payment processing

Payment card information is collected and processed by Stripe, our PCI-compliant payment processor. We do not store full card numbers on our servers. For Stripe’s data practices, see stripe.com/privacy.

If you choose to pay with Apple Pay or Google Pay, the payment is processed through those providers under their respective privacy policies. We receive only the transaction confirmation and the last four digits of the payment method used.

Analytics and tracking

We use HubSpot to understand how visitors use our website and to manage our customer relationships. HubSpot may collect:

  • Pages you visit and the order in which you visit them
  • Browser type, device, and operating system information
  • Approximate geographic location (city or region, based on IP address)
  • Referrer information (how you arrived at our site)
  • Email opens and click activity if you have signed up to receive our updates

You can manage your cookie preferences at any time by clicking Cookie Settings. To opt out entirely, disable cookies in your browser or contact us at privacy@mangrove3d.com. For HubSpot’s data practices, see legal.hubspot.com/privacy-policy.

Bot protection and site security

We use hCaptcha to protect our forms from spam and automated abuse. hCaptcha may collect technical information including IP address, browser data, and interaction patterns. For hCaptcha’s data practices, see hcaptcha.com/privacy.

Cookies

We use cookies for shopping cart functionality, fraud prevention, analytics, and (with your consent) marketing. Essential cookies — those required for checkout to work — cannot be disabled. You may decline non-essential cookies via our cookie banner, or change your preferences at any time by clicking Cookie Settings.

Data retention

Order records are retained for at least seven (7) years to comply with tax, accounting, and business obligations. Marketing email lists are retained until you unsubscribe or request deletion.

Sharing your information

We share information only with:

  • Service providers necessary to operate the business (Stripe, Apple Pay, Google Pay, HubSpot, hCaptcha, our shipping carriers, our fulfillment systems)
  • Government authorities when legally required
  • Third parties with your explicit consent

We do not sell your personal information.

Your rights

You may request a copy of the personal information we hold about you, correct inaccurate information, or request deletion of your information (subject to legal record-keeping obligations). Email privacy@mangrove3d.com with your request.

Children

Our site and products are not directed to children under 16. We do not knowingly collect information from children under 16.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the site after a change constitutes acceptance of the revised policy.

Effective date

Last updated: June 6, 2026.

Questions

Email privacy@mangrove3d.com or write to us at: Mangrove 3D, LLC, 5265 68th Street SE, Caledonia, MI 49316.